General conditions for users and visitors of the website shkolo.com
I. GENERAL PROVISIONS
These General Terms and Conditions regulate the relations between "Shkolo" Ltd (hereinafter referred to as "Company"), EIC 204224132, with registered office and management address: Bulgaria, city of Sofia, Lozenets district, 15 Lyubata St. on the one hand and on the other the users and visitors of the website: www.shkolo.com and its subdomains, owned by the Company.
For the purposes of these General Terms and Conditions:
2.1. "Shkolo" means the website: www.shkolo.com, its subdomains (incl. app.shkolo.com, lessons.shkolo.com, vs.shkolo.com, portfolio.shkolo.com) and all subpages;
2.2. "Online platform" means the subdomain app.shkolo.com, representing an electronic platform for student learning;
2.3. "Shkolo lessons" means the website: lessons.shkolo.com, representing an online platform for providing services// Applicable only in Bulgaria;
2.4. "Website" means together the websites: app.shkolo.com and lessons.shkolo.com as subdomains of Shkolo;
2.5. "User" means a natural person who has registered on any of the Websites and has a Profile on it;
2.6. "Visitor" means a natural person who visits/uses any of the Websites without having registered and created a Profile therein;
2.7. "Service" of the Shkolo means:
Access to information resources and data, advertising and informational messages and newsletters provided in the Shkolo;
Access to discussion posts through comments and reporting to Shkolo admin;
Access to registration and creation of a Profile on the Websites;
Access to the use of services indicated on the Web sites for a fee;
2.8. "Tutor" means any person listed in Shkolo Lessons as a provider of the Training service and who has registered as such; // Applicable only in Bulgaria;
2.9. "Profile" in the sense of these general terms and conditions means the personal profile of the User or the Trainer, created during his registration on one of the Websites;
2.10. "Course" means a service provided by the Trainer to the User against payment in the School of Lessons, which includes one or more lessons, and covers a training plan in the field of a specific subject;
2.11. "Lesson" means a topic specified by the Trainer as part of a training plan of a specific Training with a specified duration of teaching // Applicable only in Bulgaria;
2.12. "Intermediation" means a service provided by the Company, through which it connects the Trainer and the User through the Shkolo Lessons platform to provide and receive the Training and/or Lesson service// Applicable only in Bulgaria;
2.13. "Direct marketing" means offering goods and/or services to Users and Visitors to the Websites through advertising and informational messages or newsletters by e-mail, telephone, through publications on the Websites or in any other way;
2.14. "Parent Registration in Online platform" means a User who has gone through the procedure of registration as a parent and received confirmation for creating a Profile;
2.15. "Teacher Registration in Online platform" means a User who has gone through the procedure of registration as a teacher and received confirmation for creating a Profile;
2.16. "Director or deputy director registration in Online platform" means a User who has gone through the registration procedure as a director or deputy director and has received confirmation for creating a Profile;
2.17. "Student Registration in Online platform" means a User who has gone through the procedure of registration as a student and received confirmation for creating a Profile;
2.18. "School" means an institution in the system of pre-school and school education in which students are trained, brought up and socialized and conditions are provided for the completion of a grade and stage and/or for the acquisition of a degree of education in accordance with the Law on Pre-school and School Education ;
2.19. "Stripe" means the electronic payment system at www.stripe.com.
III. PROCEDURE FOR REGISTRATION AND CREATION OF A ONLINE PLATFORM PROFILE
A natural person can create his Profile in cases where the respective School has concluded an individual contract with the Company for inclusion in the Online platform in accordance with the General Terms and Conditions for the use and inclusion of schools in the online platform of "Shkolo" OOD. In this case, the User is enrolled by the relevant school with a specific role such as: parent, teacher, principal or deputy principal, student, teacher, pedagogical advisor or school psychologist.
The procedure for registration and creation of a Profile is described in detail in the "Manual" section in Shkolo.
The User`s registration ends successfully after automatic confirmation of the completed registration or after confirmation by the administrator of the school in which the User is enrolled. With the confirmation, the User creates a Profile and gets access to additional Services in the Online platform. Before completing his registration, the User should check the place indicated for this in the registration form that he agrees with the General Terms and the Company`s Personal Data Protection Policy.
With the successful completion of the User`s registration in the Online platform, the User receives access as such to Shkolo Lessons. For Users under the age of 14, parental consent is required.
By accepting the present General Terms and Conditions, the persons who filled out the registration form give the right to the Company and/or its employees to verify the data provided and to contact the person for identification of the same and confirmation of the information provided by him data, if deemed necessary in view of the implementation of these General Terms and Conditions and compliance with Bulgarian legislation.
Each person registering is responsible for incorrect and/or incomplete filling in of data and information in the Online platform registration form. The Company is not responsible if the User or a third party has filled in incorrect and/or incorrect data at the time of registration or at a later stage, including in all cases where the Company cannot provide any of its services, as a result of incorrect contact details or other incomplete or incorrect information about the User.
IV. PROCEDURE FOR REGISTRATION AND PROFILE CREATION IN SHKOLO LESSONS// Applicable only in Bulgaria
Registration of a User in the Shkolo Lessons is free of charge and is at the request of the latter. User registration in Shkolo Lessons does not automatically create a User Profile in Online platform. When registering, the User fills out an online form that requires at least the following data:
9.1. Name and surname;
9.2. Electronic mail address (email);
9.3. Phone number;
9.4. Username and password.
The Company does not allow the registration of a User under the age of 14 in the Shkolo Lessons. The requirement under the previous sentence does not apply to Users who are under 14 years of age and have previously registered in Dnevnik for which parental consent is required. When registering at the School Lessons, the User declares whether he is under 14 years of age or 14 or older.
Before completing the registration in the Shkolo Lessons, the User should check the place marked for this in the registration form, which agrees with the General Terms and the Company`s Personal Data Protection Policy.
By accepting these General Terms and Conditions, the person who filled out the registration form gives the right to the Company and/or its employees to verify the specified data and to contact the person for identification and to confirm the data specified by him if deemed necessary in view of the implementation of these General Terms and Conditions and compliance with Bulgarian legislation.
After filling in the data fields in the registration form in Shkolo Lessons, the Company sends an activation link to the User to the e-mail address indicated by him for successful registration in the Profile.
Each person registering is responsible for incorrect and/or incomplete filling in of data and information in the registration form for the Shkolo Lesson. The Company is not responsible if the User or the third party has filled in false and/or incorrect data at the time of registration or at a later stage, including in all cases where the Company cannot provide any of its services, as a result of incorrect contact details or other incomplete or incorrect information about the User.
At its discretion, the Company has the right to refuse the provision of services through the Shkolo Lessons platform by refusing to register a Profile on it or delete/close/deactivate the already registered Profile, including in all cases where the User has not fully and correctly filled out the necessary information, in case of suspicion that the User does not meet the conditions for using the platform (for example, he is incapable, has entered incorrect data, does not have the representative authority or for any other reason does not have the right to use the platform or does not fulfill the requirements of the law, the platform and/or these General Terms and Conditions) or has violated these General Terms and Conditions, applicable law or the rights and legal interests of third parties in connection with the provision of the Services without owing notice, warning or compensation to the User or preserving or restoring the information and materials in the User Profile.
The user is responsible for all actions taken through or resulting from the creation of his profile. The User undertakes not to provide access data to his Profile to the person who does not wish to perform actions on his behalf and at his expense. If the User provides them to the given person, it is considered that he has authorized him to perform an action through his Profile on his behalf and for his account. In this case, the User is responsible for the action of this person as for himself.
V. USE OF SHKOLO
Shkolo can be visited and viewed freely without registration.
Users and Visitors have the opportunity to post comments, after approval by the Company`s administrator, to send suggestions and ideas regarding the content, functionalities and modules of Shkolo or its form.
Users and Visitors are obliged to provide, publish and communicate accurate, up-to-date and valid information to Shkolo.
Users and Visitors have no right to use the Shkolo for illegal and/or prohibited purposes by these General Terms and Conditions. Illegal and/or prohibited purposes include, but are not limited to: using defamatory, abusive, threatening, vulgar, obscene or otherwise objectionable materials, messages or postings; sending or posting to Shkolo any material that contains viruses or other blocking devices that interfere or may interfere with the operation of Shkolo; performing actions to obtain illegal and/or unauthorized access to the database, computer systems or networks of Shkolo. In these cases, the Company may suspend access to the website: www.shkolo.com and its subdomains of the relevant User or Visitor, who is found to be carrying out actions contrary to the law and/or to these General Terms and Conditions, including deleting and/ or delete a post, material or message.
Each User is obliged to keep his username and password confidential and not to provide them to an unauthorized third party. The User is solely responsible for all activities that occur in connection with his User Profile and undertakes not to cause harm to another User, third parties or the Company. The User undertakes to inform the Company immediately of any unauthorized access or use of his Account.
The Company reserves the right, without prior notification to the Users or Visitors, to change the modules, functions and services of Shkolo and these General Terms and Conditions, when this does not conflict with the current legislation. The general terms and conditions are available on the website: www.shkolo.com and its subdomains, and Users and Visitors are obliged to periodically inform themselves about changes in them. In the event of changes to the General Terms and Conditions, the Company notifies Users and Visitors in an appropriate manner through a message from Shkolo.
The Company is not responsible for the inability to fulfill its obligations under the General Terms and Conditions in cases of force majeure, random events, problems in the global Internet network and others beyond the control of the Company, including when the User or Visitor cannot access the Shkolo due to hardware problem with it, internet connectivity problem and others.
VI. ORDERING AND RECEIVING THE TRAINING/LESSON SERVICE THROUGH THE SCHOOL LESSONS PLATFORM// Applicable only in Bulgaria
Any registered User in School Lessons can order/apply for use of the Training service against payment of the relevant price. The Training service is provided by Trainers through the Shkolo lessons platform, and the Company only provides mediation through Shkolo lessons in providing and receiving this service.
When placing the order, the User chooses training offered by a Trainer. The Training may consist of several Lessons which are conducted separately to complete the Training. In this case, the User chooses a day and time for each individual Lesson from the Training program. After the User receives confirmation of the day and time chosen by him for conducting the Lessons, the Company provides a virtual room for conducting them, which is unlocked 15 (fifteen) minutes before the time of the Lesson. The User and the Trainer can join the virtual room through a link they receive in their e-mails or by clicking a button on the School Lessons platform. A Trainer can determine in advance the day and duration of the Training and/or the Lessons included in it, in which case the User only joins by paying the specified price.
The order is considered completed after payment by the User of the price of the Training chosen by him. Without payment for the order, it is not considered completed for the Company, and the latter does not incur any obligations in connection with ensuring the implementation of the Training.
The hours for conducting the Training and/or the Lessons included in them are measured in astronomical hours and minutes. The duration of each individual lesson is specified in the Training program and is determined by the Trainer. The User pays for the time during which the Lesson chosen by him or for the entire Training will be held. The User can pay for an individual or group Lesson or Training, with the Trainer explicitly specifying the nature of the training. The User can select and pay for one or more Lessons or Training.
The Training and/or the Lessons included in it take place for the time requested and paid for by the User, during which time the User and the Trainer have a direct online connection through the virtual room where the Lesson takes place. To access the virtual room, the User must have an Internet connection. The Training and/or Lesson service is provided to the User who ordered it, and the latter knows and agrees that he has no right to provide access to the device through which he connects to the virtual room to another person. If the Trainer or the Company finds that the User provides the device through which he accesses the virtual room to other persons, the Trainer or the Company may terminate the connection or the process of conducting the Lesson until the unauthorized access is terminated, without any refund of the paid price. In this case, the Lesson continues after the unauthorized access is removed or a new date and time is set for the remainder of the Lesson time.
a) By accepting these General Terms and Conditions, the User is aware and agrees that he has no right to share access to the virtual room, where the Lesson he has chosen is held, with other persons, and that he has no right to record, reproduce or otherwise through a camera, mobile device or other device conducting the Lesson. In the event that such an action is performed by the User or by another person to whom the User has provided such an opportunity, the Company will consider this a violation of these General Terms and Conditions, and the User bears full responsibility to the Company according to Chapter X.
b) By accepting these General Terms and Conditions, the User is aware and agrees that upon purchasing the Lesson service, his personal data (name, photo, phone number, email address, age, class, and school) will be processed by the relevant trainer.
The lesson ends after the expiration of the time for its conduct. The Trainer and the User can leave the virtual room after the Lesson time has expired. The virtual room closes automatically after the expiration of 15 (fifteen) minutes after the end of the Lesson.
The User understands and agrees that the Trainers are persons who are not in employment or civil legal relations with the Company, and the same has no possibility to control the execution of the Trainings, respectively the Lessons by the Trainer. In the event that the Trainer does not fulfill his obligation to conduct the Training, respectively the Lessons, the User may object to the Company within 3 (three) days from the date of the Lesson. The merchant is obliged within 3 (three) days from the receipt of the objection under the previous sentence to review the recording from the virtual room in which the Lesson was held and to take an opinion on the objection by sending a response to the User whether the same is justified or
VII. PRICE AND METHOD OF PAYMENT FOR THE TRAINING/LESSONS SERVICE ON THE SHKOLO LESSONS PLATFORM// Applicable only in Bulgaria
The price for providing the Training service or a specific Lesson as part of the Training is in the amount determined by the Trainer for the entire Training or for a specific Lesson and is indicated to School Lessons in Bulgarian leva. The price for mediation provided by the Company is determined by the Company as a percentage of the final price for providing Training or a Lesson and is included therein.
The price for providing Training or a specific Lesson is in Bulgarian leva and is the final price including all taxes and fees, unless otherwise stated in School Lessons.
The price is the one indicated in School Lessons at the time of placing the order by the User, except in cases of obvious error. In the event of an obvious error, the Company reserves the right to notify the User of the actual price of the Training or Lesson.
The price for providing the Training or Lesson service and the price included in it for the mediation carried out by the Company shall be paid in advance by the User in full before the Trainer starts teaching the User the last Training or Lesson selected. A condition for completing the order for the provision of the service is that the User has paid the full price determined for the relevant Training or Lesson.
The company does not owe a refund of amounts already paid for a requested Training or Lesson, except in the cases expressly stated in the General Terms and Conditions. Even if the User decides to refuse or unilaterally terminate the use of the Training or Lesson, it is considered to have entered into force for orders that have not been completed, respectively those that have not been started.
All payments are made only in Bulgarian leva.
Payment is made by the Users with a debit or credit card through a virtual POS terminal of a licensed intermediary. The Company has the right to add payment methods to the Services through integration with third parties.
If the User chooses a payment method involving a third-party payment service provider, the User may be bound by the terms and conditions and/or fees of such third party. In this case, the User agrees and accepts the rules and policies for using the services of the third parties - partners of the Company, through which the payment is made.
The Company is not responsible if a payment method involving a third-party payment service provider is unavailable or otherwise does not function for reasons beyond its fault.
The User understands and agrees that when paying with a bank card or other means of electronic payment, the User may be charged bank, transfer or other fees/commissions, determined unilaterally by the relevant bank/payment institution.
In the event that the User requires the Trainer to issue and has the right to receive an invoice or other accounting document for payment made by him at a price for a Training or Lesson service provided, the User shall be issued such an invoice by the Trainer.
The user pays the price for the training or lesson service chosen by him in the manner specified in School lessons. With the payment of the price for the Training or Lesson chosen by the User, a distance contract is concluded, by virtue of which the Company provides mediation between the user and the Trainer for the implementation of the Training or Lesson service.
VIII. USER REFUSAL TO PROVIDE SERVICE TRAINING OR LESSON IN SHKOLO LESSONS// Applicable only in Bulgaria
The user can refuse a service chosen and paid for by him Training or Lesson according to the terms and conditions according to these General Terms and Conditions. The cancellation can be made within 14 days from the date of payment for the Training or Lesson service by the User. A refusal made by the User after the 14-day period will be considered invalid. Also, the user may NOT cancel the Training or Lesson service requested by him if there are less than 24 (twenty-four) hours left before its start.
To exercise the right of withdrawal the User must use the standard withdrawal form. The User should complete the standard opt-out form and send it to the Merchant electronically at the following address: [email protected]. After the User sends the standard cancellation form to the specified address, the Company notifies the User electronically of the received cancellation.
When the User has exercised his right of refusal in accordance with the law, the Company refunds the amount paid by the User for the Training or Lesson chosen by him, by bank transfer or in another way specified by the User in the standard form. The refund of the amount is carried out by the Company within 14 days from the date of receipt by electronic means of the refusal from the User, as long as it is justified.
The User`s right to refuse the Training or Lesson service does not apply when the implementation of the Training or Lesson service has started or was carried out by the Trainer. By accepting these General Terms and Conditions, the User confirms that he/she knows that he/she will lose his/her right of withdrawal after the implementation of the Training or Lesson service has started or is fully provided.
IX. RIGHTS AND OBLIGATIONS OF THE PARTIES
Rights of the User:
48.1. The User has the right to use the Services offered through the Websites in accordance with the requirements of these General Terms and Conditions;
48.2. The User has the right to refuse to use the Websites at any time by deleting his Account by selecting the delete function or another similar function found on the Websites. In this case, the User owes payment for each ordered Service that requires payment, before the moment of refusal/deletion/deactivation of his Account, if he has not expressly refused to complete the order for the same in accordance with these General Terms and Conditions. In the event that the User deletes his Account and has paid for the use of a specific Service, and due to the deletion of the User`s Account it is not possible to perform the Service, then the Company does not owe a refund of the amount paid for this Service.
48.3. The user has the right to receive an invoice for the payment he has made when required by law.
Rights of the Company:
49.1. The Company has the right to independently decide which actions of the User constitute a violation of these General Terms and Conditions and to take the necessary measures to prevent them.
49.2. The Company has the right, in the event of a violation by a User of these General Terms and Conditions or the security of the School and the Websites, to suspend this User`s access to the School and the Websites without warning or notice, as well as to delete/terminate/block the User`s Profile temporarily or permanently without owing compensation or any other type of compensation to the User.
49.3. The Company has the right unilaterally and without warning or notice to temporarily or permanently terminate the provision of Services to the User, as well as to delete all available information of the User uploaded to the Websites, if it finds that it contains information that violates the laws of the Republic of Bulgaria, the European legislation or another country, the rights of third parties or these General Terms and Conditions.
49.4. The Company has the right to review the content of the information published by the User or the Visitor on the School and Websites, to require the User or the Visitor to remove it or to remove certain materials themselves if they violate the current legislation, the rights of third parties or these General Terms and Conditions.
Obligations of the User:
50.1. When using School, the User undertakes to comply with these General Terms and Conditions, the applicable Bulgarian legislation, and the law of the European Union, as well as to respect the rights and legitimate interests of third parties.
50.2. The user undertakes not to enter, load, store, distribute, use, transmit, provide or publish in School links to information, as well as instructions for the content of video, data, text, files, software, photos, video or audio materials, messages, as well as any other materials and content:
50.2.1. which contradict the applicable legislation, violate copyrights, trademarks or other intellectual property rights, violate the rights and freedoms of a person according to the Constitution of the Republic of Bulgaria and the applicable Bulgarian and international acts, the law of the European Union or violate the rights of any third party or that contain personal data;
50.2.2. that propagate discrimination, fascist, racist or other anti-democratic ideology;
50.2.3. which damage the good name and reputation of others and call for a violent change of the constitutionally established order, to commit a crime, to violence or to incite racial, national, ethnic or religious enmity or hatred;
50.2.4. that contain pornography, sexual violence, as well as links to websites or Internet pages with such content;
50.2.5. that contain computer viruses, Trojan horses, exploits or other malicious code or software;
50.2.6. misleading and false materials or sites for the purpose of fraud and illegal acquisition of information.
50.3. The User undertakes not to interfere with the proper functioning of the School and the Websites, including, but not limited to, not to obstruct the access of other Users, Visitors or other third parties, not to damage or impede the availability, reliability or quality of the Services in School and Web sites.
50.4. The User undertakes not to allow third parties to use his Profile to initiate and carry out attacks and malicious actions on the Websites.
50.5. The User is responsible for the confidentiality of his Profile access data (email address and password) and assumes full responsibility for activities/actions carried out through his Profile or on the Websites in case he does not have a registered Profile. In case of doubt that for any reason the confidentiality of his data has been put under threat, the User must immediately notify the Company. If he has not done this, it is considered that all actions through the User`s Profile or on the Websites, with the use of the User`s data, are done by him personally and he is responsible for them.
50.6. When the User provides access for use and management of his Profile to third parties, he is responsible for the actions of these persons as his own, and undertakes to indemnify the Company for all damages caused as a result of use of the Services by third parties to which the User has provided access, including through inadvertence or error.
50.6. In case of illegal and unauthorized use of the Services provided through the School and the Web sites, the User is responsible for material and non-material damages caused to the Company. Upon detection of such actions, the Company has the right to suspend the provision of the Services and stop the User`s access to his Profile and/or to the School and the Websites without being liable for damages or loss of data on the part of the User. Unauthorized use is also present when actions are carried out during the use of the Services, including the use of software or other means that complicate the work or interfere with the normal functioning of the Company`s equipment, including exceeding the limit of processing time, as well as the dissemination of information, through which the legal provisions, the rights of third parties or these General Terms and Conditions are violated.
50.7. The User has no right to provide as his own the Services received from the Company.
50.8. The user himself provides the necessary computer equipment, operating systems, software and Internet access to use the Services.
50.9. In the event of a problem with accessing or using Shkolo and the Web sites, the User will notify the Company at the e-mail address published in Shkolo or through the contact form of Shkolo. The Company will make all reasonable efforts to remedy the problem that has arisen.
51. Obligations of the Company:
51.1. The Company has no obligation to provide the User with computer equipment, software and internet for using the School Services.
51.2. The Company should provide information to the School about the use of the Services on the Websites for which payment is required from the User.
51.3. The Company is obliged to provide the technical possibility for an online connection between the User and the Trainer, which is expressed in the provision of an environment for the implementation of the Training and/or Lesson service.
51.4. The Company does not guarantee that access to Shkolo will be uninterrupted, secure and error-free to the extent that this is beyond the Company`s ability, control and will.
51.5. The Company provides reasonable technical protection to School.
51.6. At the request of a competent state authority in the cases established by law, the Company is obliged to provide all information and materials at its disposal regarding the User and his activity, when the request relates to the User.
The User is liable to the Company for illegal and/or unauthorized use of the Services provided through the School and the Websites, including for all property and non-property damages that are a consequence of this illegal and/or unauthorized use of the Services.
In all cases, the User is responsible and undertakes to indemnify the Company for all damages (losses and lost profits) that he has caused directly or indirectly to the Company, as a result of violating the law, the rights of third parties or these General Terms and Conditions from on the part of the User, including related to performing operations through the School and the Web sites, with the incorrect, illegal or contrary to these General Terms and Conditions use of the School and the Web sites and/or publication of content.
The User is responsible to the Company and in case of use and management of his Profile to third parties who, through their actions or inaction, have caused pecuniary or non-pecuniary damage to the Company.
XI. PROTECTION OF INTELLECTUAL PROPERTY
"Shkolo" Ltd. is a manufacturer of a database within the meaning of Art. 93b of the ZAPSP and holder of all intellectual property rights to the content, functions and modules of the School (including but not limited to software, images, video and audio, computer programs and others).
The modules, functions, and services integrated into Shkolo, such as names, trademarks, articles, buttons, design and others, are subject to copyright and similar to copyright with all rights reserved to Shkoo Ltd.
No one has the right, without the express permission of the Company, to use, reproduce, modify, transmit (electronically or otherwise), publicly display and/or provide to third parties all or part of the database and software for the purpose of developing similar software, for commercial purposes, for publishing and/or other type of activity or to derive any other benefit, as well as to take any other actions that violate or assist in violating the intellectual property right of "Shkolo" OOD on Shkolo.
Possession or use of the database and software of Shkolo, resp. of its individual modules, functions or services, without a legal/contractual basis is a violation of the Copyright Act and its related rights and the offender is liable under Art. 96a, Art. 96b and Art. 97 of the ZAPSP, unless his act constitutes a more serious offense punishable under the Criminal Code.
School may include content provided by third parties, including material posted by other Users. All statements and/or opinions expressed in these materials, as well as all articles and answers to questions and other content other than content provided by the Company, are the responsibility of the person who published such materials, articles, answers to questions and others. The company is not responsible for published materials and their content.
Nothing in these Terms and Conditions grants or may be construed as granting the User any rights (except for the right to use services specifically provided under these Terms and Conditions) or legal interest in patents, copyrights rights, trade secrets, technical data, know-how, logos, trademarks, trade names, Company marks or other proprietary rights owned, used or claimed now or in the future by the Company or any subsidiary or affiliated companies, the Company reserving all such rights.
The User has no right to record the virtual room where the Training and/or Lesson chosen by him takes place or to provide access to third parties who have not paid for this service. It also has no right to reproduce, display or in any other way through a camera, mobile device or other device the conduct of the Training and/or Lesson to third parties.
In the event of a violation of the Company`s rights under this chapter, the Merchant may terminate access to the User`s Profile, as well as engage the User`s responsibility according to Chapter X.
Without prejudice to any remedy that the Company may have against a User or Visitor, it may terminate or suspend immediately and without notice access to and use of the School or the Account if:
The Company has determined that a User or Visitor has violated any condition of these General Terms and Conditions;
The Company is unable to verify the accuracy or validity of the information provided by the User or Visitor;
The Company has detected fraudulent, abusive or illegal actions by a User or Visitor.
The General Terms and Conditions between the Parties shall also be terminated upon suspension of the Company`s activity in providing the services or termination of the maintenance of the School without the Company owing notification, notice, compensation or any other type of compensation to the User.
Termination may also occur:
a) by mutual agreement of the Parties in writing or through statements exchanged electronically;
b) in case the User`s Profile is closed/deactivated according to these General Terms and Conditions;
c) when exercising the right of refusal by the User, according to the Consumer Protection Act.
XIII. SHKOLO CHANGES
The Company has the right at any time to make changes and improvements to the Shkolo, as well as to the form and content of the services provided.
The company has the right to suspend the offered services temporarily or permanently, including if this is necessary for their updating. In these cases, the Company warns the User through Shkolo.
The Company is not responsible for errors that may appear on the School and Web sites, including errors caused by changes, settings and other actions not performed by the Company.
All notices in relation to these Terms and Conditions will be in electronic or written form and may be delivered by registered letter, courier or email addressed to the other party at the address set out below.
Notices to the Company:
Address: The Company`s postal address is listed above.
Email: [email protected]
Notices to the User: as set forth in the User`s Profile on the Websites.
The User accepts that all his/her statements are considered valid and that the written form is considered complied with by performing the following actions on the part of the User: sending an e-mail message (email), pressing an electronic button with content that fills in or selects by the User or marking in a field (check box) and the like, insofar as the statement is technically recorded in a way that makes it possible to reproduce it.
XV. VISITORS INFORMATION
All visitors to Shkolo undertake to comply with these General Terms and Conditions, as well as to refrain from any actions that would damage the rights or legitimate interests of the Company, including not to perform actions whose purpose is to destroy or harm Shkolo or on another system, not to violate copyrights and related rights, intellectual property rights, and not to publish materials with prohibited, obscene, defamatory, threatening or malicious content for the Company or for a third party. The Company reserves the right to remove and/or edit such materials.
XVI. PARTIAL INVALIDITY
The parties declare that in the event that any of the clauses under these General Terms and Conditions is/are found to be invalid, this will not invalidate the entire General Terms and Conditions or any of their other parts. The invalid clause will be superseded by the mandatory rules of law or established practice.
XVII. SETTLEMENT OF DISPUTES
Any disputes arising between the Company and the User in connection with the Services provided through School will be resolved by mutual agreement or, if this is impossible, the disputes will be resolved by the competent Bulgarian court, unless the Parties have agreed otherwise.
With regard to Users having the status of users under the Consumer Protection Act, all disputes, controversies or claims arising from or in connection with these General Terms and Conditions or in connection with the performance of a specific service may be resolved by the authorities for the extrajudicial settlement of consumer disputes according to Art. 181a and according to the Consumer Protection Act. Further information can be found on the website of the Commission for Consumer Protection and on the following online dispute resolution platforms: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home. chooseLanguage and https://www.mi.government.bg/bg/themes/spisak-na-organite-za-alternativno-reshavane-na-potrebitelski-sporove-elektronna-platforma-za-onlain-1608-0.html) .
Any User who has the status of a user according to the Law on Consumer Protection and when he considers that his rights under the Law on Consumer Protection have been violated, may submit a complaint to the competent authority in the Republic of Bulgaria - Commission for Consumer Protection. More information can be found at: www.kzp.bg.
XIX. MODIFICATION OF THESE TERMS AND CONDITIONS
The Company reserves the right to change and/or amend these General Terms and Conditions at any time. The amendment and/or modification of the General Terms and Conditions is published on School through a message on the page.
XX. LINKS TO OTHER WEBSITES
Users and Visitors may have accessed the Shkolo through other websites. The Company is not responsible for the content of other websites or for the manner in which information obtained through another website is used.
Links to third-party websites through Shkolo may be provided solely for the convenience and information of Users and Visitors. The Company is not responsible for the content of third-party websites that are linked by clicking through the Websites.
XXI. ADDITIONAL PROVISIONS
"Shkolo" Ltd. processes the personal data of Users and Visitors according to its Declaration (policy) for the protection of personal data and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council.
The declaration (policy) for the protection of personal data of "Shkolo" OOD is available at Shkolo.
Date of last revision: 02.11.2021